Frequently Asked Questions
Rest easy. Here’s info about every facet of your retreat experience.

Frequently Asked Questions

Tierra Encantada believes it is not only a responsibility but a pleasure to commit to sustainability and social consciousness. Employment policy that states 90% of the employees are from the local community.Pets: Are not allowed at the hotel. If you have a certified service animal, please email tierraencantadacr@gmail.com so that we can work with you on accommodating your accessibility needs.In the Yoga Shala we have all the necessary equipment for Yoga; mats, blocks, straps and bolsters as well as back chairs and cushions for meditations, we have 4 large ceiling fans and rolling shades to make the space comfortable and usable even on windy or rainy days.The space comfortably holds up to 24 people.Audio System Technology is also available in our Yoga Shala and Restaurant.We have a beautiful saltwater pool with an incredible view that is available for all our guest. We kindly ask that you take a quick shower before taking a dip in the pool to ensure its cleanliness and to preserve the water quality. Our Bio Nest Septic System helps us recycle water for our gardens. To protect our plants and maintain our sustainable practices.

We are in Nosara, on the Pacific Northwest coast of the Nicoya Peninsula in the Guanacaste region Our facility is about a 10-15 Min drive from Guiones and Playa Pelada.

You can Go to Google Map and type in Tierra Encantada Nosara and the pin will appear with the Exact location (https://maps.app.goo.gl/6EzadDpJTEGQenoYA?g_st=iw)

We suggest flying into Liberia (Daniel Oduber Quiros International Airport). We are about 2 to 2.5 hours’ drive.

Here is the contact for our recommended local taxi services (Kendal)
These are the following negotiated fees directly from the shuttle transport company:
Up to 4 people: $160 per shuttle
More than 5 people: $35 per person.

For daily shuttle to and from our facility to the town and or beaches we charge $10.00 each way pp per trip, we do have a minimum of 30.00 round trip.

The San Jose International Airport (Juan Santamaria) is a 4.5 – 5-hour drive. 

If you choose to fly into San Jose, you can opt to: rent a car, take a bus, or fly the short flight on Nature Air or Sansa Air. Both terminals are near the San Jose airport and their flights are only a 45–50-minute trip to Nosara Airport (a 10-minute drive from us). However, they do have luggage weight restrictions, so please check the web sites to get all the information. If you are considering this route, an overnight stay in San Jose is suggested since variable weather conditions that affect the flights of small air crafts can make coordinating your connecting flight a bit tricky! *Please be informed that upon exiting the country (from either airport) you will be required to pay a $28 departure tax.

If you choose to rent a car from either airport, there are many options, Alamo, Budget, Economy, etc. These sites can be found online by googling them + Liberia, Costa Rica. We recommend you reserve your car when you purchase your airline tickets and confirm all car rental costs for what exactly is included. You can save some $$ by consulting with your credit card company (AmEx has a good program) regarding car rental insurance.

Please note: Our entrance is bumpy dirt road and steep, so we recommend 4 wheels drive.

Citizen of the US, Canada, and Panama may enter Costa Rica with a passport that remains valid at least 6 months after your travel date. Identification such as a driver’s license or birth certificate is no longer valid for travel to Costa Rica.

A valid passport allows Canadian, American, as well as most Latin American, and European citizens to stay for up to 90 days. Citizens of other countries may require a visa to enter Costa Rica.

Note: Before you go to Costa Rica, please make a copy of your passport, which you will need to always carry with you. You should leave your original passport in the safety box in your room.

I need to stay a night in Liberia. What hotel do you recommend? The Hilton Garden Inn Liberia Airport is basic, comfortable, and convenient to the airport.

How is the weather in Costa Rica?
Costa Rica generally has a tropical climate. Coastal areas tend to be hot and humid, with temperatures often reaching the mid to upper 80s Fahrenheit (around 27-32°C). In the highlands, temperatures can be cooler, with averages ranging from the mid-60s to 70s Fahrenheit (around 18-25°C).

The weather in Costa Rica can vary depending on the region and the time of year. Here are some general guidelines:

Dry Season (December to April): This is considered the high tourist season in Costa Rica. During this time, you can expect warm and dry weather with plenty of sunshine. Rainfall is minimal, especially in the Pacific coastal areas and central regions.

Green Season (May to November): This period is characterized by more frequent rainfall, especially in the afternoons. The country becomes lush and green during this time, and while it can rain quite a bit, there are still plenty of sunny days. The Caribbean side tends to be wetter than the Pacific side during the green season.

Rainy Season (September and October): These months are typically the wettest in Costa Rica, with heavy rainfall and occasional flooding in some areas. Travelers should be prepared for rain if visiting during this time.

Remember that weather conditions can vary from year to year, so it’s a good idea to check a reliable weather forecast for the specific dates and regions of your Costa Rica trip to be well-prepared for your visit.

How far is Tierra Encantada from the ocean and local markets?
Our facility is conveniently located just a short 10–15-minute drive from Guiones and Playa Pelada. It’s important to note that we are not within walking distance of any beach, and we strongly advise against attempting the walk, especially given the high temperatures which can be quite exhausting if you’re not acclimated to them.

Both Guiones and Playa Pelada are renowned for their excellent swimming and surfing conditions, making them popular destinations for water enthusiasts.

Our remote setting in the middle of the jungle offers a peaceful escape from the hustle and bustle of more touristy areas and cities. Here, you can truly be yourself without the distractions of modern life. The nearest town, downtown Nosara & Guiones, are just a fifteen-minute drive away. In there, you’ll find convenient amenities such as grocery stores, pharmacies, and souvenir shops, ensuring that you have everything you need within easy reach while still enjoying the tranquility of our secluded location.

Please remember to bring at least $500 cash for additional services, such as, taxis, kitchen items, spa services, excursions or activities and gratuity.

The US Dollar is widely accepted in Costa Rica, especially in Nosara, so exchanging US Dollars to Costa Rica Colones is not necessary. Smaller denominations of $20 or less are easiest to cash. The exchange rate is approximately 600 Colones per US Dollar. You will find ATM machine (we have several in town), however we recommend always to have cash for. quick payments

What kind of payments does Tierra Encantada accept?
We accept USD payments in the form of CASH, PayPal, Venmo, Stripe, and Credit Card via a secure link or over the phone. Extras purchased during your stay (Nonalcoholic beverages, snacks, bodywork, etc.) are paid ONLY CASH upon check out.

Tips/Gratuity: While this is optional, our hardworking staff certainly appreciate it, we collect the gratuities and divide it equally between the staff, house cleaners, kitchen help etc. Suggested gratuity is $20.00 to $30.00 pp.

Medical Centers: Please be aware that Tierra Encantada is not a medical facility, and we are unable to provide medical advice. In the event of a medical emergency, the nearest medical center is located in Guiones, approximately a 15-minute drive from our property. For more serious medical needs that may require a hospital visit, the closest hospital is in Nicoya, which is approximately 1 hour and 20 minutes away from our property.

To assist you further, here is a list of the closest medical centers and practitioners that you can contact in case of an emergency:

Paradise Medical Service Guiones
Phone: +506 2682-1212
WhatsApp: +506 8909-5769

Consultorio Médico Nosara
Phone: +506 7013-0178

Doctora Katia Porras
Phone: +506 8823-7594

We recommend saving these contact numbers for quick access in case of any unexpected medical situations during your stay with us. Your health and well-being are of utmost importance to us, and these resources are available to provide you with the necessary medical assistance if needed.

Mobility Issues: Please keep in mind Tierra Encantada is located on top of a hill. The access to some of our rooms and classrooms is via a stone stairway. If you have any mobility issues, please contact us ahead of time at tierraencantadacr@gmail.com

Water Quality & Conservation: tap water in Costa Rica and within our property remains safe and suitable for consumption. Being mindful of water usage is crucial for our ecological balance. Kindly conserve water by turning off taps, showers, and sinks when not in use. This conscious effort will contribute to our sustainable efforts. We suggest you bring your travel water bottle to reduce single-use plastic during your vacation.

Fire Usage: To ensure the safety of all guests and our surroundings, we prohibit fires, candles, and incense within the tents or Casitas. We also maintain a strict no-smoking policy on the property also Costa Rica has passed very strict non-smoking legislation. Smoking is prohibited in public places.  including houses and tents. If you need to smoke, please do so by the street, responsibly disposing of cigarette butts.
We do allow the burning of candles and incense for ritual or teaching purposes in the classrooms, however, only if the flame is always attended to.

Safe Box: The location is indeed very secure; nonetheless, we offer a secure safe for you to store your valuables like cash, passports, and electronics. It’s always wise to take precautions to protect your belongings throughout your stay. as Tierra Encantada is not responsible for missing valuables.

Eco-Friendly Practices: Our commitment to the environment extends to the use of organic and biodegradable soaps and shampoos. Our Bio Nest Septic System helps us recycle water for our gardens. To protect our plants and maintain our sustainable practices, please avoid using chemical-based products. We use biodegradable products used in the laundry & housekeeping and organic products used for fumigation.

At Tierra Encantada, we take pride in our commitment to a predominantly vegetarian, organic farm-to-table dining experience. Our daily menu is thoughtfully crafted using locally available and seasonal products. We prioritize sourcing local and organic ingredients, with 95% or more of our produce being organic, whenever they are readily available.

For those who prefer other options, we are pleased to offer locally sourced fish and chicken upon request at our restaurant. Please keep in mind that our dining room closes at 7:30 pm, so be sure to plan your meals accordingly.

In addition to our delightful dining options, we also provide nonalcoholic beverages and snacks for an additional charge. These charges can be settled in cash upon checkout on your departure day.

We take sustainability seriously, and as part of our efforts, we operate a composting facility right on our property. This compost is used to enhance the quality of our free-range chicken eggs and also plays a vital role in nurturing our greenhouse and the various plantations throughout our property. We believe in the power of responsible and eco-friendly practices to enrich the overall experience of our guests while minimizing our environmental footprint.

Is there alcohol served at your resort? To promote the health and wellbeing of all our guests, we are an alcohol and drug-free center.

What is include?

For group bookings: 3 meals vegetarian / vegan

For rentals: only accommodation but they can ask for meals 

Please, submit our provided prior to arrival the info of any special dietary needs or food allergies.

We have 8 Casitas and 2 Glamping luxury tents.

The larger casitas can accommodate up to 4 singles, the other smaller casitas 2 guests and the glamping tents are for 2 guests each for a total of 24 people. 

Each room has a private bath (except for Glamping tents)

Wi-Fi: Wireless Internet is available at no cost and can be accessed via personal laptops for use of E-mail, Skype, or any Internet-phone calls. Please, note that Tierra Encantada does not guarantee connection to all types of laptop computers and does not have a technician on site for Wi-Fi access.

Do the bungalows have AC?
Yes! (except for Glamping tents) All casitas also have ceiling fans. While we provide air conditioning in all accommodations, we encourage responsible usage. Please turn off the AC when you leave and avoid running it when doors and windows are open. In the evenings, the natural cool breeze often suffices.

Toilet Etiquette: To ensure the proper functioning of our delicate septic systems, we kindly ask you not to dispose of toilet paper in the toilets. Instead, please use the designated bins provided next to each toilet. Our team will diligently empty these bins daily to maintain cleanliness.

Is there hot water?
Yes, showers in the bathrooms have hot water.

Electricity: The voltage throughout the country is 110, the same as in North America. Travelers with appliances set for 220 will need an adapter that changes the voltage and allows for use of a different plug. Costa Rica uses the A/B Type power outlet.

Footwear: For the comfort and cleanliness of all our guests, we request that you remove your shoes before entering the accommodations.

Check-In/Check-Out: Check in is 4.00 pm and check out 10.00 am, no check in after 9 pm as this is very disturbing for our clients However, if your flight is later, you are welcome to stay longer at the resort to enjoy the amenities before you leave, and we will keep your luggage for you.

Towel Usage:
In our effort to minimize water consumption and environmental impact, we provide towels once during your stay. We encourage you to keep them clean and dry to extend their usage. Your cooperation contributes to our eco-friendly approach. 

Laundry service is not included, and that service is only available in case of an emergency. There is a charge of $20 per load.

Remember to Pack:

  • Mosquito repellent (organic and biodegradable products are appreciated)
  • Water bottle
  • Flashlight or headlamp (for navigating at night)
  • Footwear: flip flops and sneakers
  • Sun hat and Sunglasses
  • sunscreen (organic and biodegradable products are appreciated)
  • Day pack for hikes or excursions

Do the rooms have TV/Cable?
No. We aim to provide a break free from television and the everyday routine.

Enjoying the view: Our panoramic windows offer stunning views, and we want you to relish them. Please keep the screens closed to prevent insects from entering. We’ve had incidents of guests accidentally walking into screen doors, resulting in repair costs. To avoid any additional charges, please be cautious around them.

Waste separation: We appreciate your assistance in keeping our waste management system effective. Please help us by separating compost, recyclable items, and regular trash. Our dedicated cleaning staff will manage the disposal daily, ensuring minimal impact on the environment.

You can check all the offerings and pricing in LA VISTA CLINIC & SPA page.

However, we offer a variety of on-site holistic healing treatments by very accomplished practitioners. Some examples include AcupunctureNaturopathic session Far infra-red saunaOzone Sauna (w/oxygen)Deep Body MassagePEMF treatmentSound healing TableWim Hof Cold plunge. All our services are Chemical free spa treatments.

Spa services available upon request. Guests can book all sessions directly with Anne Bernard phone number +1(707) 509- 9767. Payments can be made in cash or charged to the room when the services are scheduled. 

What temperature is the cold plunge pool set at?
The temperature of the plunge pool is set to 8 degrees Celsius (keep in mind this may naturally vary a bit day-to-day based on the air temperature)

Is your sauna an infrared or traditional sauna?
All our saunas are infrared saunas and provide a much milder temperature environment. Additionally, the light of infrared saunas travels much deeper into the body, meaning they are to cause a more vigorous sweat, despite the lower (and more comfortable) temperature.

Wellness Resort
Nestled in the jungle
of Costa Rica.

Your Path to Optimal Wellness

Tierra Encantada, Finca Dona Cielo - Nosara - Costa Rica
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